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services guide?

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FAQ's

Currently accepting clients for 

NOVEMBER 2017

What can I help you with? Are you ready to create your Dream Brand, Website, and/or Custom Packaging?  Fill out the form below to get the conversation started.  I only take a select number of custom projects a month and typically booked out 2 to 4 months in advance.  ProPhoto & Showit Template customizations are booked at one client per week.  I believe it is important that we are a good fit; you want someone who has a good grasp of what your needs are, shares a similar design aesthetic, and has a work ethic inline with your own. 

I check email messages twice daily and respond to messages during the week, same day.  If you have not heard from me within 48 hours, please send me a direct message to dawn@dawnalderman.com

333 S. Main Street, Pendleton Or. 97801
Phone #: By Appointment

office hours:

Let's Rock this Joint!

Monday - Thursday  |  10 AM - 4 PM PST
or by appointment

frequently asked questions

what platform do you recommend?

I work with and love ProPhoto & Showit.   Both platforms are 100% customizable and allow you to update/edit your content easily and quickly.

Will I need hosting & a domain?

As soon as you have selected your business name it is a good idea to secure your domain name.  

If you select ProPhoto as your platform, you will need your own hosting account.

Showit provides hosting as part of their monthly service.  They do not however offer email accounts and you will need to obtain email account services through your domain registrar or via an email service like G Suite from Google.

what is the difference between prophoto & showit?

ProPhoto is a premium theme for Wordpress.  ProPhoto us a builder based platform that used design template layouts, columns, rows, blocks, widgets, and tiles to create 100% custom designs with zero coding required.  ProPhoto has a one time license fee with excellent support, updates and an active facebook community.  Once you purchase the theme it is yours forever and you will only need to pay an upgrade fee when they release a new version of the theme (approximately every 2 years or so).

Showit is a cloud application service drag and drop builder that integrates seamlessly with Wordpress.  Showit requires a monthly or annual fee.  Showit has excellent support, updates and an active facebook community.

how do i get started and get on your calendar?

Please fill out the form on the contact page to get started.  I am typically booked 2 to 4 months in advance and only take on a limited number of custom design projects at a time; each ProPhoto or Showit template customization is booked at one client per week.

If we are a good fit, I require a 50% non refundable retainer and signed contract to block out your design timeline on my calendar.  You will be given homework to have completed prior to the start of your project and other specific due dates.

how long does a template customization take?

ProPhoto and Showit template customizations take one week to complete.  You must have all of your "homework" done and be available to provide same day feedback during your design week.  If a project is delayed because of late homework and feedback, your project might be at risk of being rescheduled at a later date based on my availability as well as additional fees.

how many design revisions do I get for a project?

You are given 2 design revisions per each stage or your project.  I want you to be 100% happy and in love with your design project and most projects are able to stay within the 2 included design revisions.  Additional revision can be added as needed.

do you offer payment plans?

Yes.  Each project is set up with a minimum of 2 payments  (50% retainer and 50% before final project files delivered).  I am happy to offer more payment options for Custom Branding and Custom Website Design projects, as these projects would allow for payments spread out between 4 and 12 weeks based on your individual project timeline.